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Call Center Agent

Maryville, TN 37804

Posted: 05/15/2023 Job Number: BH27445515 Pay Rate: $14.92 / hour

Job Description

Do you enjoy customer service? Are you looking for a great career opportunity? We have the perfect position for you! Luttrell Staffing Group Alcoa, TN is hiring Call Center Agent positions in Maryville. Don't delay, apply today!

**Perks & Benefits:
  • It’s free to apply - no cost to you
  • Zero Fees - you’ll never be charged for any screening service
  • Knowledgeable and Friendly Staff
  • On-the-spot interview
  • Fast start-date
  • Weekly Pay (Pay Card or Direct Deposit)
  • Holiday Pay
  • Vacation Pay
  • Insurance options

Key details for Call Center Agent:
  • Full-Time
  • Temp-to-Hire
  • Monday-Friday
  •  2nd shift 11am-8:00pm
  • $14.42/ hour

Job Duties:
  • Take customer calls and provide accurate, satisfactory answers to their questions and concerns
  • De-escalate situations involving dissatisfied customers, offering assistance and support
  • Call clients and inform them about the company's new products, services and policies
  • Guide callers through troubleshooting and navigating the company site or using products and services
  • Review customer or client accounts, providing updates about billing, shipping, warranties and other account items
  • Collaborate with other call center representatives to improve customer service
  • Help train new employees 
  • Other duties as assigned

These skills and abilities make you a great candidate for Call Center Agent:
  • High School Diploma or GED
  • Bilingual preferred
  • College degree preferred
  • Excellent problem solving and conflict management skills
  • Professional phone etiquette
  • Good computer and data entry skills
  • Excellent customer service skills
  • Ability to sit for duration of shift
  • Ability to lift up to 25 lbs

Please apply by clicking on the link below, then call or text (865) 233-7502.

Luttrell Staffing Group is an EEO employer.

Meet Your Recruiter

Bri Henico
Staffing Coordinator

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