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Customer Service Representative

Northlake, IL

Posted: 01/23/2023 Industry: Clerical Job Number: Roselle-012323-1 Pay Rate: $17 / hour Branch: Roselle, IL

Job Description

Do you enjoy customer service and are you looking for a great career move? We have an excellent opportunity available for you! Luttrell Staffing Group Roselle, IL is hiring Customer Service Representative positions in Northlake. Don't miss out on this fantastic opportunity, apply below!!

**Perks & Benefits:
  • It’s free to apply - no cost to you
  • Zero Fees - you’ll never be charged for any screening service
  • Knowledgeable and Friendly Staff
  • On-the-spot interview
  • Fast start-date
  • Weekly Pay (Pay Card or Direct Deposit)
  • Holiday Pay
  • Vacation Pay
  • Insurance options

Details for Customer Service Representative position:

  • Full Time
  • Temp-to-Hire
  • $17/hr
  • 10:00am-6:30pm

Can you see yourself in this Customer Service Representative position?

  • Plan and execute scheduled outbound telephone sales calls 

  • Monitor and evaluate assigned Customer call frequencies versus order rates and suggest adjustments to Supervisor 

  • Receive inbound telephone calls, email, e-commerce, and fax sales orders

  • Provide Customers with post order confirmation and follow up

  • Use historical sales data to create quality re-orders. Up sell, present, and sell new items as part of each outbound or inbound Customer sales interactions

  • Create and maintain rapport and relationships with assigned Customers

  • Collect and record Customer Relationship Management (CRM) data. Leverage CRM insights and sales history to enhance Customer rapport and to provide account specific sales solutions

  • Execute sales programs and initiatives, and achieve assigned sales goals

  • Other duties as assigned

Do you have the Skills and Knowledge needed for this position?

  •  Bilingual English/Spanish
  • 1 year Customer Service, Sales, or Call Center experience in an office environment required
  • Microsoft Office experience with advanced functions of Outlook and Excel required
  • Prior experience with Margin Minder, SAP, or similar data collection/tracking systems preferred
  • Excellent customer service and communication skills
  • Excellent attention to detail and ability to multitask

Luttrell Staffing Group is here to help you find the right job opportunity; contact us today!

Luttrell Staffing Group is an EEO employer.


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